support &amp; services /en en Remote Assistance: An expert eye on maintenance operations /en/worldwide/defence-and-security/news/remote-assistance-expert-eye-maintenance-operations <p>Our number one priority at Thales is to keep your optronic systems in tip-top condition throughout their service life by providing all the support you need, when you need it. As well as factory maintenance and repair, our range of on-demand services includes on-site technical assistance, when highly trained Thales staff work at your site to quickly resolve issues without the logistical hassle of dispatching equipment for factory services.&nbsp;</p> 26 Apr 2021 2738725 /sites/default/files/database/assets/images/2021-04/Reportage%20Thales%202020%20%C2%A9Pauline%20Maillet%20%28237%20sur%20296%29_0.jpg Guaranteeing system availability without the maintenance empire /en/worldwide/defence/magazine/guaranteeing-system-availability-without-maintenance-empire <p>How Performance Based Logistics (PBL) partnerships can safeguard operational readiness and solve staffing and inventory issues</p> 23 May 2019 2728160 /sites/default/files/database/assets/images/2021-04/Reportage%20Thales%202020%20%C2%A9Pauline%20Maillet%20%28237%20sur%20296%29_0.jpg